(208) 667-4557

 

920 Ironwood Drive, Suite 101 / Coeur d'Alene / Idaho 83814

     
 
 
 
 

Ironwood Family Practice

It is our goal at Ironwood Family Practice to provide the highest possible quality care in an efficient and cost effective manner. Insurance information changes rapidly make it hard for anyone to keep up and well informed on the numerous plans that are available. Knowing your own particular plan’s coverage and understanding your co-pay and deductibles will be helpful to you in determining your out-of-pocket expenses. Should you have any questions, please contact our billing department.

PATIENTS WITHOUT INSURANCE COVERAGE:
Payment at the time of service is required. We offer a 10% discount to patients paying for their services in full at the time of their visit. Short-term payment plans are available but must be requested prior to the services being performed.

Please refer to our Financial Policies for more information. 

Frequently Asked Questions

Which Insurance companies do you bill?
We accept and bill most major insurance plans as a regular service to our patients. All we ask is that you present your insurance card at each visit so that we can verify the correct billing for your visit. You are responsible for providing us with the correct billing information. See our list of insurance companies that we contract with. 

What if I need to see a specialist?  
You and your primary care physician together will determine the need to see a consulting specialist. It would be very helpful for you to look over your policy to become familiar with your insurance plan and it's requirements for a referral to a specialist.

What do "contracted" and "allowables" mean?
A contracted insurance means that we have agreed to the particular insurance company's fee schedule for payment of services. Allowable is just another term used for this. Although we accept the insurance allowable, there is usually a portion, percentage, deductible or co-pay that the patient is still responsible for.

When is payment expected from the patient?
We do expect payment at the time of service. If we are on contract with an insurance company, we expect the patient's portion of our fee, co-pay or deductible at the time of service. We accept cash, check, Visa, Discover and MasterCard as payment options.  

Who is responsible for payment?
If you are 18 or over, you are legally responsible for your own account, regardless of who you live with, who claims you as a tax deduction, or who has the contract with the insurance company. If the patient is under 18, BOTH parents, despite divorce or separation agreements, OR the legal guardian are responsible for payment.

Although we are happy to assist you as best we can, we ask that you be fully responsible for knowing the specifics of your particular insurance coverage. Examples of these specifics include: Co-pays, deductibles, second opinions, pre-authorizations, preferred providers, referrals, covered and non-covered services, and preferred hospitals and facilities.

What is the best number to call for questions?
For questions regarding benefits coverage, please check with your insurance company or with your employer’s benefit representative or personnel office. Questions about Ironwood Family Practice services can be answered by calling 208-664-8253 during regular business hours.  

 
 

Ironwood Family Practice
920 Ironwood Drive
Suite 101
Coeur d'Alene, ID 83814
PH: (208) 667-4557
FAX: (208) 765-2887


Aetna

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Blue Cross

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Great West Healthcare

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Group Health

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Idaho Medicaid
(children ages 0-18)

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Idaho Physicians Network

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InterWest

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Medicare

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PHCO

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Regence Blue Shield  

 

 
 

PH: (208) 667-4557
FAX: (208) 765-2887
920 Ironwood Drive
Suite 101
Coeur d'Alene, ID 83814

 

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